Frequently Asked Questions

How long does it take for you to complete my order?
It all depends on the job which you want to have done. In most instances, it's 2-3 days. 

What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements.

Why do I need to look at a proof if I've already given you everything I need to have done?
Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.

How do I go about getting an estimate from you?
The best way to ensure that we get all the information necessary to do an accurate quote, is to come in and talk with one of our customer service representatives.However, you can still email us: info@docuplusja.com
 
What are your opening hours?
Monday - Friday: 10:00 a.m. - 6:00 p.m.
Saturday: 12 Midday - 3:00 p.m.

 

Do you accept credit cards, debit cards or cheques?

No, at this time DOCUplus only accepts cash